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September 24, 2004

Dubious Achievements in Employee Communication

This one comes from Central Ohio:
Papa John's General Manager Jeanette Zimmerman lives next door to the 701 E. State St. business she runs. So, she sees much of what goes on there. When she left to take her husband to work at 6:30 Monday morning, everything seemed normal. She returned 15 minutes later to find the unexpected: Two men heading for Papa John's front door. "They walked up to the store and they had a key, and I'm like, 'Excuse me. Can I help you?'" Zimmerman said. "They said, 'You're out of a job. We're closed.'" Although she managed the local store, she was among the last to know.

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