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February 08, 2006

Fireside Chats For The Future

The National Constitution Center in Philadelphia is a must-see for any history nerd or political science geek. It's a great new museum with unique circular architecture, multi-media theater, and high-tech exhibits. The standing exhibit features major events in our nation's history and the perimeter walls display a glimpse in to each presidency.

The section on FDR highlights the New Deal, World War II and an audio recording of one of FDR's fireside chat radio broadcasts. I've always been intrigued with FDR and the way he guided the country out of the Great Depression and through World War II. This time, I was inspired when I heard the Fireside Chat recording. I realized FDR was the first leader to use  media as a strategic communication tool.

The American people believed in FDR, understood the polices, and felt they would be safe under his leadership. His Fireside Chats addressed major events, policies, and programs through which he reduced uncertainty, gave Americans more pride and hope in their country. He needed people to understand why he was creating such policies and how government would eventually help the economy and later, the war effort. People identified, trusted, and respected FDR--he gave his leadership a voice of clarity and reassurance. A brilliant strategy using technology as a strategic tool, while he gave his aggressive initiatives a human voice.

Fast forward to the present where the technology and mass media choices are endless. How can leaders use the "Fireside Chat approach" to add a human voice to their policies, decisions, and personal brand? The answer: today's CEO blogs are yesterday's Fireside chats. CEOs and leaders who blog provide candid, human clarity to their ideas, thoughts, polices, and personal interests. Americans believed in FDR because they saw him a person--a human who put heart into decisions he thought were in the best interest of the country. Every leader can use their blog in a way that fits their style and preferences. In a world of increasing uncertainty, employees look for clarity, guidance, and reasons behind leaders' decisions.

Leaders who blog:
Randy Baseler, VP Marketing for Boeing Commercial Airplanes
Michael M. Crow, President, Arizona State University
Fastlane Blog (Multiple Senior Leaders), General Motors
Michael Hyatt, CEO, Thomas Nelson Publishers

You can learn more  FDR's first Fireside Chats and hear his first broadcast  in  Alan's earlier CommLog post.

The State of the Blogosphere

Technorati's David Sifry has released his latest quarterly State of the Blogosphere report. Take note senior executives and communication leads everywhere: The blogosphere continues to double every 5 1/2 months. Technorati is now tracking 27.5 million blogs and counting. David's summary:

  • Technorati now tracks over 27.2 Million blogs [Note: 300,000 new blogs since he compiled his report)
  • The blogosphere is doubling in size every 5 and a half months
  • It is now over 60 times bigger than it was 3 years ago
  • On average, a new weblog is created every second of every day
  • 13.7 million bloggers are still posting 3 months after their blogs are created
  • Spings (Spam Pings) can sometimes account for as much as 60% of the total daily pings Technorati receives
  • Sophisticated spam management tools eliminate the spings and find that about 9% of new blogs are spam or machine generated
  • Technorati tracks about 1.2 Million new blog posts each day, about 50,000 per hour
  • Over 81 Million posts with tags since January 2005, increasing by 400,000 per day
  • Blog Finder has over 850,000 blogs, and over 2,500 popular categories have attracted a critical mass of topical bloggers

Reviews of Books Read in 2005

The folks at CRA are heavy readers, and we're often asked what we're reading and what we've liked. I read 19 books in 2005, with a few others that I started but did not finish, and below are thumbnail reviews of those that qualify as business books. Note that I tend not to finish books I don’t enjoy, so most of these reviews are favorable.

Blink: A compelling book that reviews the research related to “rapid cognition,” or how we make decisions in an instant. The bottom line: sometimes our snap decisions are spot on, and sometimes they’re not. It all depends on the context and your expertise. Some find Blink dry; I thought it was more dry than The Tipping Point, but still excellent.

Squirrel Inc.: A wonderful book on narratives and how they work in organizations, structured as a narrative itself. I think Squirrel Inc. is required reading for any communication professional, and for most leaders.

Blog: Radio pundit, Con-Law professor, and blogger Hugh Hewitt’s treatise on weblogs. Disclosure: I met Hugh at the 2004 Democratic National Convention in Boston, and between that meeting, the RNC in New York, and a panel we shared for Campaigns & Elections, we became familiar acquaintances. At times it’s hard for some folks (including me) to divorce Hugh from his conservative and evangelical opinions, but I think he gets blogs spot on in Blog, and it’s worth reading … especially as a follow-up to The Cluetrain Manifesto, noted below.

The Likeability Factor: Tim Sanders' follow-up to Love is the Killer App, which I think is required reading for, well, about everyone. Unfortunately, The Likeability Factor isn’t. You can scan this book in a single sitting, and I passed over large sections. Review it in the bookstore and leave it at that.

Getting Things Done: Looking back over 2005, which was without a doubt my most productive and balanced year to date, I attribute nearly all of my effectiveness to the ideas I took from Getting Things Done. Here David Allen has written a very important book to those trying to manage life in our modern, information-driven world, and I was so enamored I ended up striking up a personal and professional relationship with David that’s been equally fulfilling. Get this book, read it, and apply it’s principles. You’ll be glad you did.

Management of the Absurd: Another must read. Richard Farson lays out a set of contradictions in modern organizations and management that are spot-on. I have a review here; read this book, especially if you’re in a leadership role.

Never Eat Alone: Keith Ferrazzi wrote this book primarily around personal stories, many of which I ended up skipping because they became redundant, and in some cases, sounded self-aggrandizing. That said, the book is likely of use to those thinking for the first time about how to build and manage relationships (I think “manage” is the appropriate word for Ferrazzi’s approach to relationship; I would prefer “cultivate”), and I took away a few ideas that I’m glad to have.

House of Lies: Wonderful reading for anyone who has worked in or with large consulting firms. Martin Kihn--who wrote the book while working in a large strategy firm--nails the large-firm culture with a compelling mix of wit, sarcasm, truth, and poignancy.

The Cluetrain Manifesto: The manifesto for the effect of the Internet on organizations and society. Essential reading for anybody working in, leading, or trying to understand modern organizations, else you, too, miss the cluetrain. (You may also catch the cluetrain online.)

How Ronald Reagan Changed My Life: The first of several books I read on Reagan this year. HRRCML presents the 10 lessons Peter Robinson drew from working in the Reagan White House as a young speechwriter. If you’re not a fan of Reagan’s, you’ll find the book fawning. If you are, you’ve probably already read it. If you can be objective, you’ll read it as a set of sound principles for living one’s life.

Freakonomics: I was late to read this blockbuster. Enjoyed it, but didn’t find it as earth-shattering as have some. If you’ve not viewed the world with an empirical eye in the past, and if you didn’t take any econ in college, you’ll love it.

When Character Was King: Peggy Noonan’s account of her life with Ronald Reagan. Fawning to some; spot on for others. Passages are beautifully written, and it’s all very much in the Noonan style (for those who enjoy her Wall Street Journal op-eds). This is more of a history (and in some ways, a goodbye) than an account of lessons learned. I enjoyed it.

The Greatest Communicator: My final Regan book of the year, written by his chief strategist, Dick Wirthlin. A fascinating account of Reagan’s approach to politics, communication, and leadership, and not as fawning as some other Reagan recollections. I think every communication professional out there should read it, as should all senior leaders.

So there’s the list. I’ve started 2006 with Descartes’ Notebook, which I should finish shortly. One final book that we gave a lot of folks in 2005 but which I'd already seen was Rebecca Blood's Weblog Handbook, that we recommend to anyone interested in learning about or publishing blogs.

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